UPKE Banjaluka logoUdruženje profesionalnihkozmetičara i estetičara · Banjaluka

Policies & Transparency

How we govern ourselves.

Registered non-profit association · OBL F121403 · JIB 4401687290002 · Founded 24.05.2004

01

Professional Code of Ethics

  1. 1.Members place the health, safety and dignity of the client above commercial interest.
  2. 2.Members perform only treatments for which they are trained and qualified, and refer clients to a physician when a condition lies outside cosmetic care.
  3. 3.Members obtain informed consent, keep accurate records and respect client confidentiality.
  4. 4.Members advertise truthfully, without promising medical results or using misleading imagery.
  5. 5.Breaches are reviewed by the Ethics Committee, which may issue a warning, suspend or revoke membership.

02

Non-discrimination & Equal Opportunity

  1. 1.Membership, services, training and governance positions are open to all qualified persons regardless of ethnicity, religion, nationality, sex, gender identity, sexual orientation, age, disability, political opinion or social origin.
  2. 2.The association complies with the Law on Prohibition of Discrimination of Bosnia and Herzegovina and expects the same of members toward their clients and staff.

03

Privacy & Data Protection

  1. 1.We collect only the personal data needed to administer membership, training and correspondence: name, contact details, qualification and city of practice.
  2. 2.Data is processed in accordance with the Law on Protection of Personal Data of Bosnia and Herzegovina, is never sold, and is shared only where required by law.
  3. 3.You may request access, correction or deletion of your data at any time by writing to info@upkeb.store.
  4. 4.This website does not use advertising or tracking cookies; your language preference is stored only in your own browser.

04

Financial Transparency & Governance

  1. 1.The association is a registered non-profit organisation. No part of its income or property is distributed to members, board members or officers.
  2. 2.Income from membership fees, seminar participation and donations is reinvested in member education, hygiene and safety programmes, and public information on safe beauty care.
  3. 3.The members' assembly, as the highest body, adopts the annual financial report and work plan. Board members serve without remuneration.
  4. 4.Annual financial statements are filed with the competent authorities and are available to members and partners on request.

Last reviewed by the board: 2026.